Transfers bring an active domain under Mutire management. You keep the remaining registration period, and an extra year is added when registry policy allows it.
Prepare the losing registrar first. Transfers fail most often because the domain is locked, too new, or the auth code is missing.
Prepare at your current registrar
Unlock the domain
disable registrar lock so the transfer can proceed.
Get the auth code
copy the EPP or authorization code from the losing registrar.
Confirm age
most gTLDs require the domain to be older than 60 days.
Watch admin email
approve any transfer confirmation sent to the domain contacts.
Start the transfer in Mutire
Open Domain Transfer
in the console, go to Domain, then Transfer.
Enter the domain
type the full domain name you want to move.
Paste the auth code
enter the EPP or authorization code from the losing registrar.
Complete checkout
confirm pricing and pay with a saved payment method.
Approve and wait
accept any email approvals, then monitor the transfer until it completes.